PRIVACY POLICY FOR

AESTHETIC PHILOSOPHY PLLC

 

Effective Date: 09/01/2024

At AESTHETIC PHILOSOPHY PLLC, protecting your privacy is a top priority. This policy explains how we collect, use, and protect your personal and medical information in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable laws.

1. Information We Collect

We collect and maintain personal and medical information, including but not limited to:

  • Personal Details: Name, date of birth, address, phone number, and email address.

  • Medical Information: Health history, treatment plans, images, and progress notes.

  • Payment Information: Credit card details, billing information, and insurance details, if applicable.

2. How We Use Your Information

Your information is used to:

  • Provide medical care tailored to your needs.

  • Schedule appointments and send reminders.

  • Communicate through secure, HIPAA-compliant platforms (e.g., text, email, or patient portals).

  • Facilitate payment processing and billing.

  • Comply with legal and regulatory requirements.

  • We use your information to provide SMS registration services and may share it with authorized service providers as required by law.

  • Mobile Information Protection:
    Mobile information (such as phone numbers) will not be shared with third parties for marketing or promotional purposes under any circumstances.

  • Data Usage and Sharing:
    We use your personal and medical information to provide our services and may share it with authorized third parties as required by law.

  • Contact Information:
    If you have questions or concerns, please contact us at 704-848-6260.

3. Communication Practices

We use the following secure communication methods to interact with patients:

Electronic Medical Records (EMR):

Your medical records are securely stored in our HIPAA-compliant electronic medical record system to ensure privacy and easy access to your healthcare information.

HIPAA-Compliant Text Messaging:

We provide two-way text messaging for appointment reminders, general inquiries, and follow-up communication. These messages are secured and designed to protect your privacy.

HIPAA-Compliant Email:

Email communication is used for administrative purposes, such as appointment scheduling, invoices, and patient education materials. Clinical details are only shared with your consent.

Online Patient Portal:

Our secure online portal allows you to:

  • Access your medical records and treatment plans.

  • Schedule or confirm appointments.

  • Communicate directly with our office.

4. Information Sharing

Your information will only be shared as necessary and in compliance with HIPAA. We may share information with:

  • Healthcare providers involved in your care.

  • Insurance companies for payment processing (if applicable).

  • Third-party services we use for secure data processing, all of which comply with HIPAA regulations.

  • We will not sell or disclose your information to unauthorized third parties.

  • We do not transfer your information to any external organizations under any circumstances, even with your consent..

  • You have the right to opt out of messaging campaigns by:

    • Replying 'STOP' to UNSUBSCRIBE from text messages

    • For help, text HELP.

5. Security Measures

We implement stringent security measures to protect your personal information, including:

  • Encryption of electronic records and communications.

  • Firewalls and intrusion detection systems.

  • Regular audits of our systems and processes.

6. Your Rights

You have the right to:

  • Access your medical records.

  • Request corrections to your records.

  • Restrict certain disclosures of your information.

  • Receive a copy of our Notice of Privacy Practices.

For detailed information about your rights, or for questions/concerns please contact us directly at 704-848-6260.

7. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or regulations. The effective date at the top of this policy will indicate the last revision.

8. Contact Us

If you have any questions or wish to contact us regarding your privacy, please email us at conciergern@ncaestheticphilosophy.com or call 704-848-6260

  • Phone: 704-848-6260

  • Email: Julie@ncaestheticphilosophy.com

  • Office Address: 8035 Providence Rd bldg 400 #106, Charlotte NC 28226

Thank you for trusting AESTHETIC PHILOSOPHY PLLC with your care. Your privacy and security are integral to our commitment to excellence in aesthetic medical services.